Non-compliance, After-sales Service Issues... Was it Better Before?
"I am an avid listener and viewer of all your videos and interviews. I also read your articles with interest. However, I am surprised because it seems to me that you never mention the difficulties that shipyard customers are confronted with when buying new boats. Of course, it’s not very glamorous, but it’s a growing problem that affects many shipyards, large and small. You only need to spend a little time on social media to realize this. Your website should address this issue – non-compliance and after-sales service problems with new boats. Prospective buyers would certainly be interested and would surely appreciate any advice on how to avoid certain potential pitfalls" Bernard
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Publié le
31/07/2025
Par
Emmanuel van Deth
Numéro :
203
Parution :
Oct.
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Nov.
2025
Hello Bernard, Our experience in sailing dates back to the 1980s for the oldest members of the Multihulls World team, and the verdict is unequivocal: there are far fewer design, structural and after-sales issues today than there used to be. The widespread use of digital tools and user feedback have enabled architects and builders to offer much more sophisticated and reliable multihulls over the years. However, we cannot stress enough: social media is often a sounding board for the most dissatisfied users – and they do exist! – but it neglects to mention all the happy sailors out there. The lat…
